At the1010boys, we are dedicated to providing the highest quality vape disposables and a diverse selection of top-tier marijuana strains. We understand that circumstances may arise where a refund or return is necessary. Please review our refund and return policy below:
- Quality Assurance:
We take pride in offering the best vape disposables and a wide variety of marijuana strains. If you encounter any issues with the quality of our products, please contact us immediately for assistance. - Refunds and Replacements:
We offer refunds or replacements for orders under the following conditions:
- Failure in Delivery: If your order fails to be delivered due to issues in the shipment or delivery process, we will either issue a refund or replace your order.
- Shipping Errors: In the event of an error in the shipping address provided by the customer resulting in a failed delivery, the responsibility lies with the customer. However, we may offer a refund or replacement at our discretion.
- International Shipping: We provide worldwide shipping, including to countries where cannabis is illegal. However, customers are responsible for understanding and complying with local laws regarding the importation of cannabis-related products.
- Return Process:
If you need to request a refund or replacement, please contact our customer service team within 3 business days of receiving your order. We may require proof of purchase and additional information to process your request. - Conditions for Returns:
- Returns must be initiated within 3 business days of receiving your order.
- Shipping costs for returns are the responsibility of the customer, except in cases where the return is due to an error on our part.
- Refund Processing:
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days. - Contact Us:
If you have any questions or concerns about our refund and return policy, please don’t hesitate to contact our customer service team. We are here to assist you and ensure your satisfaction with every purchase.
Thank you for choosing the1010boys for your vape disposables and marijuana strains. Your trust and satisfaction are of utmost importance to us.
This refund and return policy is designed to outline the procedures and conditions for customers seeking refunds or returns for products purchased from the1010boys. Adjustments can be made based on your specific business requirements and legal considerations.